Client successes
The value of our service is measured through client satisfaction. By providing case studies of the work we undertake we are able to demonstrate how our services can have a very real and substantial impact on a client's organisation. A demonstration of how our services are applied in a number of situations may also help you to identify opportunities and threats and strengths and weaknesses you may not have otherwise recognised in your organisation until it was too late. If you would like to know more about any of the services outlined in our client success stories below, please contact a team member in your state.
 | Statistical sampling to improve Quality Assurance Enchancing compliance at RACQ Insurance RACQ Insurance approached BDO with a view to enhancing its Quality Assurance (QA) processes for insurance claims and to utilise our expertise in statistical sampling to achieve a risk based approach required by the regulator. Our in-depth understanding of RACQ Insurance business and the commercial environment in which they operate provided us with unique and valuable insight that enabled our specialists to tailor solutions to meet their business requirements. | ||||
| High Court has the last Word Over the past few years John McCallum, Director, BDO, has reported in Club Insight the progress through the Courts of a case involving Word Investments Ltd (“Word”) - a company seeking endorsement from the Australian Taxation Office (“ATO”) as a tax exempt charity | |||||
 | Innocent party caught under the Criminal Proceeds Confiscation Act 2002 Our client operated a property development business, which they had established with a family member. However, the family member was subsequently charged with drug trafficking. The business assets, being the properties under development and an additional property that had been fully developed and was in the process of being sold as individual units, were restrained under the Criminal Proceeds Confiscation Act 2002. | ||||
| | $3 million dollar fraud The client only had a suspicion that fraud was potentially occurring (and had no actual evidence or confirmation). The client was unable to identify any areas where the fraud maybe concealed. With over 5 years of financial transactions to investigate, identifying and gathering the evidence required could be likened to “finding a needle in a hay stack”. | ||||
