The BDO national Performance Improvement team has assisted organisations of all kinds and sizes. We have a solid track record and draw on the experience and expertise of our people to deliver an exceptional service. Outlined below are some of our recent achievements:
Assessed the financial performance and customer profile and suggested store closures.
Helped the organisation select a financial and membership system to streamline operations.
Blueprinted the finance department’s processes across 19 business units. Identified duplication and potential opportunities for improvement.
Designed a new operational model for the Corporate and Institutional groups within the bank.
Helped the organisation exploit operational synergies following a major merger.
Reduced the number of call centre contacts by strategically reviewing and improving the customer communication function
Identified a number of cost savings by modelling the key costs and cost drivers.
Used competitive intelligence to strategically improve the departments processes and systems.