National Leader, Retail
Partner, Audit and Assurance
Partner, Audit and Assurance
As innovation accelerates across the retail industry, Australian businesses face both exciting opportunities and complex challenges. From AI-powered smart stores to carbon-negative fashion, the future of retail is being shaped by innovation, sustainability, and shifting consumer expectations.
BDO Australia is proud to showcase insights from BDO USA’s Future Proof Retail campaign, adding a distinctly local lens to the technologies and trends redefining in-store experiences.
This content series explores five themes: Smart Stores, Carbon Capture Apparel, Workforce Upskilling, Experiential Retail, and Generative AI, and how they can be applied to the unique dynamics of the Australian market.
Whether you're a national retailer, a boutique brand, or a tech innovator, this series is designed to help you embrace what’s next with insight, agility, and ambition.
Imagine a store that knows your style, guides your journey, and connects seamlessly with online channels.
Explore how smart technologies are reshaping retail from the ground up.
Imagine a store that knows what your customer wants before they do.
Explore how generative AI is transforming customer interactions, personalisation and competitive strategy in Australian retail.
Imagine shopping that’s social, sensory and unforgettable.
Learn how immersive experiences, entertainment, and digital innovation are redefining the ways Australians shop.
Imagine wearing clothing made from captured carbon.
Discover how carbon-negative textiles are reshaping fashion and helping retailers reduce emissions across the supply chain.
Imagine your employees becoming your biggest competitive advantage.
Discover how upskilling with digital tools is reshaping the future of retail talent in Australia.
BDO’s retail specialists are here to help you turn insight into action. Whether you're exploring pilot programs, optimising store layouts, or integrating smart technologies, our team can guide you through the next steps.
Connect with us today to future-proof your retail strategy.
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