BDO supports clients in the fast-paced retail sector.

Specialist retail insights and advice

The retail landscape is rapidly evolving. New technology, new sales channels, consumers with different demands, changing shopping habits and cautious confidence levels present challenges and opportunities. Retailers ready to innovate and adapt to new ways of attracting customers will do well but keeping pace needs specialist support. BDO is experienced in serving the retail industry and helping clients respond to change and identify opportunities for growth.

How BDO can help

Retail business provides many exciting opportunities with great scope for innovation. It also requires efficient systems and structure around financial reporting, tax and corporate modelling. At BDO, we provide practical financial advice on everything from tax planning and mergers, to auditing and risk advisory. We also offer services that go beyond traditional accounting, including access to data that will show you exactly what’s going on in your business – and the wider industry. 

We work alongside a broad range of well-known Australian and international retail clients, from successful family owned and managed businesses to larger private businesses, franchises, ASX-listed companies and international corporations. Our clients are in all growth phases and from diverse sectors, including fashion, technology and fast moving consumer goods. 

Talk to us about how we can help you. Our team can assist with:

  • New technology available to support your retail business
  • Operational performance improvement
  • Evolution of traditional retail business models
  • Cutting-edge daily data and analytics
  • Fraud and loss prevention
  • Acquisitions, disposals and initial public offers
  • Maximising changes in indirect and direct tax legislation.

Our connections and experience see us working closely with retailers, banks, private equity houses, brokers, lawyers and property professionals who specialise in the retail sector. We can help combine these resources to help your business succeed.

More about our services

Our detailed knowledge of the retail industry and partner-led approach can help you achieve the best commercial outcomes for your retail business. Our advisory teams have specialists to help in the following areas:

  • Performance improvement: financial strategy and analysis, refining operating models and process re-engineering
  • Corporate finance: financial modelling, valuations, due diligence, mergers and acquisitions, succession planning and general corporate advisory
  • Risk advisory: risk management, internal audit, corporate governance, probity and IT systems review
  • Business recovery and insolvency: business turnarounds, corporate and personal insolvency
  • Forensic services: computer forensics and corporate investigations
  • Fraud: special investigations
  • Transaction analysis and recovery: risk-free, contingency-based analysis of direct and indirect costs
  • IFRS 15 for the retail industry.

Read more about BDO’s advisory services.

Our audit professionals can help you improve systems and processes for external financial reporting. We also help you keep up-to-date with changing regulatory requirements such as International Financial Reporting Standards. Using our proven international audit methodology, we focus on key financial areas and provide constructive ideas for improving your organisations’ internal controls and business systems. Retail business audit services may include:

  • External audits
  • IT reports and investigations
  • Probity and process advisory
  • Technical accounting services.

Read more about BDO’s audit services.

Our business advisers work with you to ensure your business succeeds by driving growth, value and profitability. Supporting entrepreneurs, private clients and owner-managed businesses of all sizes, our people have deep industry knowledge and extensive experience in delivering:

  • growth strategies
  • tax solutions and compliance
  • wealth creation and management strategies.

Read more about BDO’s business services.

BDO is committed to helping retailers increase revenue and profit through improved store conversion. We use an innovative system called Reveal to measure your existing sales opportunities, and success in converting those opportunities into sales. Reveal’s hardware/software solution integrates with your point-of-sale system to provide accurate store visit-to-conversion rates and customer-to-staff ratios. The real-time dashboard provides store managers and support office teams with a clear overview and intuitive insights to help make decisions and implement changes to enhance performance and improve profits. We work with retail teams to use Reveal data to:

  • Optimise staff rosters
  • Create the appropriate commission structure for sales staff
  • Guide you on how to improve individual sales staff performance
  • Identify and act upon trends and patterns
  • Budget and forecast based on historical data patterns
  • Understand the effectiveness of marketing campaigns.

Read more about our data analytics services.

Retail businesses can incur significant compliance costs attempting to work out which taxes apply to their business transactions. There are also the administrative costs associated with paying, collecting and claiming credits, and remitting GST on sales and purchases, which can be substantial. As a retail business, it’s vital to maximise your tax opportunities and ensure compliance in a complex environment. From corporate and international tax to franchise services, our tax specialists can help with:  

  • Indirect taxes, FBT, GST, R&D and customs duty
  • Pre year-end tax planning and tax returns
  • Tax provision and deferred tax preparation and review
  • Dispute resolution and tax audit management
  • Tax policy advice including submissions to governments
  • Foreign investment into Australia
  • Corporate restructures, acquisitions, investment and divestment
  • Outbound investment, repatriation of offshore funds and foreign tax management
  • Branch, subsidiary, limited partnerships, hybrids and trusts
  • Double tax agreement management
  • Thin capitalisation planning
  • Transfer pricing and supply chain management.

Read more about BDO’s tax services.

Sector spotlight: Franchise advice and support

The franchising industry faces a unique set of challenges, including economic volatility, heightened international competition, and legislative challenges. In today’s crowded and competitive environment, success depends on swift management decisions, solid relationships between franchisees and franchisors, and the anticipation of future trends. Our franchising professionals work with emerging franchisors, multi-unit franchisees, private equity firms, and publicly traded entities. We provide services across a wide range of areas for franchisors and franchisees:

  • Strategy, business advisory and performance monitoring
  • Buying or selling a franchise
  • Bookkeeping, reporting, and payroll compliance
  • Debt advisory and finance assistance
  • Due diligence
  • Risk management
  • Systems, policies and processes.

What our clients say

frank body, inspiring tomorrow

frank body


Working with BDO provides our investors comfort - someone external is telling us what we are doing well and what we need to work on and helping us formulate an improvement plan.
Fonz Moto

Fonz Moto


We value our partnership with BDO because they're on the same trajectory as us. They understand our values and what we're trying to achieve with sustainability, not just in terms of the environment, but also our social values.
Circonomy, Inspiring Tomorrow



It’s all about equity. And we look to support all abilities to provide valuable and viable employment opportunities to people. We're talking meaningful employment that shifts and changes people's perspectives of themselves, that you won't find in a daily or monthly report.

Inspiring Tomorrow

Our 'Inspiring Tomorrow' video series aims to showcase how these retailers and wholesalers have taken concrete steps towards a more sustainable world. Their leaders share their ideas and journey. They are innovators, entrepreneurs, designers and futurists.

Retail insights | Fashion and beauty report 2024

BDO is proud to partner with Ragtrader on the latest Fashion & Beauty Report 2024. This report shares critical knowledge and trends for retailers seeking to stay ahead of the evolving fashion and beauty landscape in 2024 and beyond.

Meet our industry leader

Meet our team

Aletta Boshoff

Aletta Boshoff

Partner, Advisory
National Leader, IFRS & Corporate Reporting
National Leader, Sustainability
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