Website Disclosure Information - Brisbane

V 1.0
Date Issued: 15 May 2025

BDO Private Wealth Advisers Pty Ltd, ABN 62 805 149 677, is an Australian Financial Services Licensee (AFSL No. 23820 ) (Licensee).

AddressLevel 10, 12 Creek St Brisbane, QLD 4000
Phone07 3237 5999
Emailfp.brisbane@bdo.com.au

Contents

  1. Who do we act for?
  2. Not Independent
  3. Purpose of Website Disclosure Information (WDI)
  4. Financial services we provide
  5. How can you provide us with instructions?
  6. Documents you may receive
  7. Fees and benefits BDO may receive
  8. Provisional Financial Advisers
  9. Privacy
  10. Complaints
  11. Professional Indemnity Insurance
  12. Adviser profiles

BDO Private Wealth Advisers and its advisers (we or us) are authorised to provide the financial services outlined in this Website Disclosure Information.

Who do we act for?

As an AFSL holder, we act on our own behalf when providing you with financial services.

Not Independent

The Licensee is not “independent”, “impartial” or “unbiased” in relation to the personal advice it provides. The Licensee is not permitted to use those or similar terms in accordance with section 923A of the Corporations Act.

The Licensee is not independent because it is paid commission by life insurers for life insurance policies arranged by the Licensee. Please refer to the sections on Fees in this WDI for further information on commissions the Licensee may receive.

The distribution of this Website Disclosure Information is authorised by the Licensee.

Purpose of Website Disclosure Information (WDI)

The purpose of this WDI is to inform you of our services and fees and assist you when deciding whether to use those services.

This WDI includes information about:

  • the financial services and products we provide;
  • the advice and documents you may receive;
  • your privacy and how we collect your personal information;
  • what to do if you have a complaint;
  • the significant relationships and associations we have;
  • the remuneration and other benefits that may be received by us or other relevant persons in connection to the financial services we provide to you; and
  • fees and charges for our services.

Financial services we provide

  • Deposit and Payment Products
    • Deposit and Payment Products - Non-basic Deposit Products
  • Government Debentures, Stocks or Bonds
    • Government Debentures, Stocks or Bonds
  • Life Products
    • Investment Life Insurance Products
    • Life Risk Insurance Products
  • Managed Investment Schemes
    • Managed Investment Schemes, including IDPS
  • Retirement Savings Account Products
    • Retirement Savings Account Products
  • Securities
    • Securities
  • Superannuation
    • Superannuation - All

How can you provide us with instructions?

You can give us instructions in writing, by phone, email or any other means that we agree with you from time to time.

Documents you may receive

In addition to this WDI, you will receive other important documents. Please refer to the following definitions for a description of the documents you are likely to receive:

Statement of Advice (SOA)

If we give personal financial advice to you, we will provide you with a SOA. We must give the SOA to you the first time we provide you with personal advice about financial products or where there has been a significant change in your circumstances.

We provide personal advice when we take your personal circumstances into account when providing the advice. Personal advice can be given on your complete financial situation or on limited areas you require advice on – we will discuss the scope of the advice before we start work.

We must give you the SOA before we provide any services to implement our recommendations.  We have legal and ethical obligations to ensure that the advice and recommendations we provide to you are in your best interests.

The SOA will include the following information:
our advice and the grounds for our recommendations;
information about fees and commissions that may be received by us for the advice; and
any associations, relationships or interests that may influence the advice we provide.
Where the personal financial product advice relates only to a basic deposit product an SOA will not be provided.

Advice (ROA)

We may also record our advice through preparing a record of advice in some circumstances instead of providing you with another SOA. If you have not been provided with a copy of the ROA, you may request a copy of it free of charge at any time within seven years after the advice was provided to you, by contacting us.

Engagement letter

The Engagement Letter will be tailored to your specific requirements and outlines the benefits, services and support we will provide you.  It will contain terms and conditions for our fees and costs for providing and implementing our advice.

Discussion paper

The Discussion Paper is designed to provide clarity around your situation and put you in a position to make decisions, having explored all the available options and the likely impacts and outcomes.

Ongoing Service Agreement

If we enter into an ongoing fee arrangement with you, we will ask you to renew this agreement every twelve months.  At this time we will advise you of the fees you have paid over the past 12 months, the services you are entitled to receive and an estimate of fees to be paid in the next 12 months.

Product Disclosure Statement (PDS)

If we make a recommendation on certain financial products (other than securities) or arrange the issue of a financial product, you will receive a PDS. The PDS outlines the key features, significant benefits, risks and fees associated with the financial product.

Fees and benefits BDO may receive

Discussion paper

We charge on a fee‑for‑service basis. This means the cost will vary, depending on the complexity of preparing a discussion paper. Our fee for the preparation of a discussion paper starts at $5,200 incl GST and would increase dependent upon the complexity of your situation. A full outline of costs will be provided to you prior to us entering into an agreement to prepare a discussion paper.

Advice implementation fee

If we provide specific advice on strategy and/or provide investment recommendations or insurance advice, an outline of the fee will be provided prior to us proceeding with the advice. Our advice fee starts at $5,200 incl gst and would be higher the more complex your situation. The fee will cover the specific advice and any implementation of investments or insurances that may apply. In most instances, you will be sent an invoice for this fee.

Ongoing service fee

We also provide a comprehensive ongoing service. The fee can vary depending on your situation and services provided. This fee can be charged based on a fixed fee or percentage of funds under advice. The table below provides a guide to our ongoing service fees. The method and amount of this fee will be provided to you for approval prior to you engaging our services. Some of the factors that determine the fee are the complexity, number of portfolios, types of investments and time taken to provide the ongoing service.

Wealth advisers

BDO Private Wealth Advisers are employees of the firm and as such, are salaried advisers. Wealth  Advisers do not receive any advice fees or commissions when providing financial advice.

Insurance products

Although we are working towards being entirely fee based, the fact remains that we are currently unable to avoid commission payments from some product providers. Only 4% of our business is commission based.

The issuers of life insurance products pay BDO Private Wealth an initial and ongoing commission. This commission can vary depending on the product and insurance company and the year you take out the insurance. The following table explains the commission percentages BDO Private Wealth will be paid each year.

Policy dateMaximum initial
% of premium
Maximum ongoing
% of premium
From 1 January 202060%20%

For example, if your first year’s premium was $500 and the initial commission was 60%, BDO PWA will receive $300. If your premium for the second and subsequent years was $500 and the ongoing commission was 20%, BDO PWA will receive $100 per annum.

All fees and commissions are exclusive of GST. All fees are payable to BDO Private Wealth.

Referral fee

BDO Private Wealth have a referral fee arrangement with a limited number of external groups. If you have been referred to us by one of these parties, a referral fee will be paid to the referring party (maximum fee payable is 20% of your fee).

For example, if your fee was $7,500, we will pay $1,500 to the referral party. The exact amounts of any fees, commissions, bonuses or other incentives received by BDO Private Wealth will be included in the Statement of Advice provided to you.

Other benefits

We are required to keep a register of Alternative Remuneration which details any payment other than fees and commissions which may be received by us from fund managers or product providers. This register is available for inspection with 7 days’ notice in writing.

These benefits assist with the provision of financial and marketing services, invitations to industry seminar presentations and conference registration fees. The maximum value of any such benefit is $300.

Where any such relationship or association exists with a fund manager, and we recommend you to invest in their product, we will explain the details of any benefit we may be entitled
to receive. This information will also be included in the Statement of Advice we provide.

Provisional Financial Advisers

Our advisers may supervise a provisional financial adviser completing his or her professional year. If a provisional financial adviser works on your advice, his or her supervisor will inform you of matters relating to the provisional financial adviser in accordance with the Corporations Act 2001 (Cth).

A provisional financial adviser’s supervisor is responsible for any personal advice provided by the provisional financial adviser to you.

Privacy

Australian Privacy Principles apply to how we collect and use personal information.  The information you provide to us for the purposes of obtaining financial product advice must only be used to:
fully understand your financial planning needs;
provide you with information, products or services that you might reasonably expect or request;
manage rights under any laws applying to the services provided; and
conduct research and marketing which includes direct marketing (although you have the right to specifically instruct us not to use your personal information for these purposes).

For details of how we collect and use your personal information, please refer to our privacy policy which is available on our website.

Complaints

We are committed to meeting your needs and maintaining a high level of client satisfaction. If you are unsatisfied with a service we have provided you, we have avenues available to you for the investigation and resolution of any complaint you may have.

To make a formal complaint, please see the BDO Complaints Policy available on our website.

BDO Private Wealth Advisers Pty Ltd is a member of AFCA (Member Number 10515). Where you are unsatisfied with the resolution reached through our Internal Dispute Resolution process, you may escalate this complaint to the Australian Financial Complaints Authority (AFCA). AFCA can be contacted on 1800 931 678 (www.afca.org.au).

Professional Indemnity Insurance

BDO PWA has in place Professional Indemnity Insurance that satisfies the requirement imposed by the Corporations Act 2001 s912B and ASIC’s requirements and covers present and past advisers.

Adviser profiles

Andrew White
Representative No.  (001001670)
Andrew may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Andrew is paid a salary.

Guy Taylor
Representative No. (001001652)
Guy may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Guy is paid a salary.

David Woolley 
Representative No. (000426618)
David may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
David is paid a salary.

Michael Ryan
Representative No. (001001791)
Michael may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Michael is paid a salary.

Shaun Haden 
Representative No. (001001657)
David may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
David is paid a salary.

Jessica Agius 
Representative No. (001262366)
Jess may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Jess is paid a salary.

Oliver Straker
Representative No. (001272098)
Oliver may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Oliver is paid a salary.

Terrie Wendland
Representative No. (001270326)
Terrie may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Terrie is paid a salary.

Beanca Monks
Representative No. (001287656)
Beanca may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Beanca is paid a salary.

Olivia Raithatha
Representative No. (001270312)
Olivia may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Olivia is paid a salary.

Adrian Bateman
Representative No. (000238280)
Adrian may advise and deal in each class of products covered by our AFSL except for standard margin lending products.
Adrian is paid a salary.

Paul Rafton
Representative No. (001242555)
Paul may advise on superannuation advice.
Paul is paid a salary.