Whistleblower Reporting Services
Whistleblowers are a critical component in reporting fraud and misconduct in the workplace and they often provide pivotal evidence for a successful prosecution. Promoting a whistleblowing culture encourages transparency and integrity in the workplace, as well as protecting the value within the organisation.
Reform to whistleblower laws in Australia passed parliament in 2019 under the Treasury Laws Amendment (Enhancing Whistleblower Protections) Bill 2017. These legislative changes, mean publically listed companies operating in Australia must now ensure they are compliant with whistleblowing legislation. This is also an opportunity for all medium-to-large sized organisations with more than fifty employees to take a proactive approach in the way they protect, defend and respond to whistleblowers, and fraud and corruption more broadly within their organisations.
What should you consider?
- Do you have a whistleblower policy and has this been communicated?
- Do you have a process that enables anonymous reporting?
- Are your processes adequate to respond to any report received and ensure adequate protection for whistleblowers?
- Is your organisation able to adequately respond to any reports?
How we can help?
- Develop whistleblower policy and procedures
- Review existing whistleblower policies and procedures
- Provision of whistleblower reporting services through our BDO Secure service (see below)
- Independent investigation of whistleblower reports.
- The BDO Secure service is designed to provide a means for employees and stakeholders to report an allegation of misconduct at any time.
- All complaints are received and responded to by members of the BDO Forensic Services team, who are experienced in conducting investigations and interviewing witnesses.
- Our service allows anonymous complaints to be made through the following confidential channels:
- Online portal access via a BDO Secure webpage
- A free-call 1300 telephone number
The diagram below highlights the BDO Secure service from start to finish.
- The complaint is received by a qualified investigator
- Confirmation - is the complaint anonymous?
- If the matter is a verifiable complaint about a misconduct, we will proceed to the next step
- Full allegation details are taken.
- Other sources - including who or what else might be of assistance - are identified
- If this matter is not misconduct or HR related, we will not report the notification to the organisation unless specifically requested to
- In urgent matters e.g. threat to property or life, etc. BDO will engage law enforcement on the organisations behalf
- If the matter is routine we will respond normally according to our terms and in a manner which maximises evidence collection and minimises loss to the organisation.
- Status will be advised to the nominated contact
- The nominated contact person will receive a report within 48 hours
- This includes advice on how to commence an investigation, as well as information on whistleblower protection
- The report will contain sufficient information (where this can be obtained) to begin an investigation, and appropriate recommendations based on our experience with similar matters (where appropriate)
- If the matter requires an investigation, we can provide an estimate to undertake the investigation
- Based on our reported recommendations it may be appropriate to risk-manage the issue(s) without engaging us for an investigation
- Our findings will help guide in this regard